Frequently Asked Questions

Is this scary?

Not at all. If you are looking for fun things to do in Erie, Pennsylvania this is it!

Despite event titles or backstories Escape Game Erie is a fun interactive game where you and your team will work together to find clues, solve puzzles, decipher codes, and anything else needed to escape the room before time runs out.

Can I just show up without pre-booking my game?

Unfortunately not. We are staffed based on bookings by phone or our web site and all games should be pre-booked (at our downtown location you must be buzzed into the building). There are times when you can arrive last minute and fit into an open time or join an existing game but it is important to call first so our staff knows how many people to expect for each game. This is an important part of the experience as "over-booked" games are not fun for anyone.

How much does this cost?

The cost is $25.00 per person and you can purchase tickets HERE . We do also offer weekday coupons from time to time. Call us to see if we have any weekday specials.

Do I have to book and pay for all the tickets in the room in advance?

No. Though we do require a booking in advance for every game you do NOT need to pay for all the tickets, in advance, at the time of the booking. Depending on the size of your group we can take payment for one or two tickets as a deposit on the game so others can pay on site at the time of the game. Just call us to book in this way at 814-580-9905 and we will take care of the details for you.

Is 8 people the absolute max allowed in a room? I've heard of people bringing 10?

Our online booking system is set up as a max of 8 people in a room but Abducted, Forgotten Governement Lab and Federal Treasure can all be expanded to fit 10 if you need more than 8 tickets. Just call us at 814-580-9905 and we can accommodate you with no problem.

Is the experience safe?

Absolutely - your game experience will be fully monitored by our well trained staff of Game Masters at all times. Each room has a locked door to escape from to "win" the game but you can always leave out any door at all times if you need water or bathroom or for any other reason..

Is there an age restriction at Escape Game Erie? Can I bring young children?

We do not have a set age restriction though we recommend 12 or older if the group is made up of all kids. Kids under the age of 12 are best to be sure and play the game with a group of older siblings, friends and/or adults to enjoy the experience to the fullest. They will definitely have a great time at Escape Game Erie as it's one of the most fun things to do in Erie PA! Game experiences are not childproof so if children under 8 are part of a group please provide consistent adult supervision while in the room.

How long does an experience at Escape Game Erie take?

Please allow for about 1 hour and 20 minutes to explain the rules at the beginning, play the game, and talk about game play after.

What are your hours?

Monday - Wednesday: Hours will vary M-W. Check the Book Now link for available times or call as we are ALWAYS AVAILABLE for corporate events and private bookings.
Thursday - Friday: 1:00pm to 10:00pm
Saturday - Sunday: 1:00pm to 10:00pm
* Hours above are available for bookings. Staff will be on site when games are booked. Saturday staff will be on site for the entire time listed.

Where should I park?

We have two locations. Downtown, there is plenty of parking on the streets in close proximity as well as a lot behind the Erie Playhouse. The lot behind the Playhouse is metered 24 hours, 7 days a week. If parking on the street the meters and monitoring are only in operation weekdays before 5 PM. There is no need to pay for parking on the street after 5 PM or all day on weekends.

Our west-side location has a full parking lot available with plenty of off-street parking.

How does the ticketing work?

Tickets are purchased online via the BOOK NOW button on our website or in person at: 23 W 10th St. Suite 400 Erie, PA 16501. Online bookings are made securely through PayPal and require Credit or Debit Card information at the time of purchase. Each game has a maximum number of tickets that can be purchased for each session that varies between six and eight depending on the game theme.

Please refer to our calendar and click an available time slot and select the number of tickets you wish to reserve in your session.

ADDITIONAL NOTE: If your group does not purchase all of the tickets for any session the extra tickets are still available to be purchased from anyone outside of your group. This means you may be paired with additional players.

Can we have a birthday party at Escape Game in Erie, PA?

You bet! Escape Game Erie is a great spot for birthday parties and we'd love to have your group for a birthday party!

Our facility and games can accommodate up to 26 at a time (more if games played over multiple hours). Call us at 814-580-9905 (ext. 2) to book or for more details.

Need a branded party invitation? Click here to download.

I want to change the time of my booking. How do I do that?

Just give us a call at 814-580-9905 or send an email to and we will take care of it for you right away.

Are your rooms accessible? Can I get a wheelchair into all game experiences?

We have worked hard to be sure that each location has accessible game experiences and access. Our downtown location, including Prisoner's Payback, Da Vinci's Secret and Abducted are all accessible and the building has an elevator to gain access to our location on the fourth floor. Unfortunately the fourth floor bathroom is not fully accessible (though bathrooms on other floors are).

Our location at 4838 W. Ridge Rd. is fully accessible to entry and for bathroom and the Escape the Niagara experience is a first floor experience with full accessibility.

Can I have a corporate event here for team building or a corporate team building activity outside of the regular schedule?

Absolutely! We keep the mornings and afternoons off the normal schedule for corporate team building events events like this. Please call (814)580-9905 (ext. 2) or email to schedule your event.

Are tickets refundable? What is your cancellation policy?

You can easily change or cancel an existing reservation, up to 48 hours in advance, for a full refund. Within 48 hours you can simply reschedule (no money will be lost) by calling us at 814-580-9905. We understand that emergencies and problems do arise, so as long as you contact us in advance, will always work with you to be sure you can experience Escape Game Erie at a more convenient time.

How far in advance can I purchase a ticket?

Sessions are available for bookings at least four months in advance. If you are interested in a date farther than four months out, please call us for assistance.

Can I purchase all of the tickets for my group at once?

Yes. Select the maximum amount of tickets available for the room. The session will then be under one person's name.

Do you have a waiting list for no-shows or cancellations if the time/day I would like is unavailable?

We will do our best to accommodate your needs if you want to fit into a day that already looks booked. Please call if you have specific inquiries.

What if I am late to my session?

It is possible to be admitted to the room after the scheduled start time of your session but we do, most times, have games booked back to back so we unfortunately can't guarantee this. We will do our best to accommodate you if you are running behind for some reason. If you do miss the start of your game and it is impossible to accommodate a late start we will credit your ticket cost towards a future game or process a refund minus a $15 booking/staffing fee.