Frequently Asked Questions

Is this scary?

Not at all. If you are looking for fun things to do in Erie, Pennsylvania this is it!

Despite event titles or backstories Escape Game Erie is a fun interactive game where you and your team will work together to find clues, solve puzzles, decipher codes, and anything else needed to escape the room before time runs out..

Can I just show up without pre-booking my game?

Unfortunately not. We are staffed based on bookings by phone or our web site and all games should be pre-booked (at our downtown location you must be buzzed into the building). There are times when you can arrive last minute and fit into an open time or join an existing game but it is important to call first so our staff knows how many people to expect for each game. This is an important part of the experience as "over-booked" games are not fun for anyone.

How much does this cost?

The cost is $25.00 per person and you can purchase tickets HERE . We do also offer weekday coupons from time to time. Call us to see if we have any weekday specials.

Is there an age restriction at Escape Game Erie? Can I bring young children?

We do not have a set age restriction though we recommend 12 or older if the group is made up of all kids. Kids under the age of 12 are best to be sure and play the game with a group of older siblings, friends and/or adults to enjoy the experience to the fullest. They will definitely have a great time at Escape Game Erie as it's one of the most fun things to do in Erie PA!

How long does an experience at Escape Game Erie take?

Please allow for about 1 hour and 20 minutes to explain the rules at the beginning, play the game, and talk about game play after.

What are your hours?

Monday - Wednesday: Hours will vary M-W. Check the Book Now link for available times or call as we are ALWAYS AVAILABLE for corporate events and private bookings.
Thursday - Friday: 3:00pm to 11:00pm
Saturday - Sunday: 11am to 11:00pm

Where should I park?

We have two locations. Downtown, there is plenty of parking on the streets in close proximity as well as a lot behind the Erie Playhouse. The lot behind the Playhouse is metered 24 hours, 7 days a week. If parking on the street the meters and monitoring are only in operation weekdays before 5 PM. There is no need to pay for parking on the street after 5 PM or all day on weekends.

Our west-side location has a full parking lot available with plenty of off-street parking.

How does the ticketing work?

Tickets are purchased online via the BOOK NOW button on our website or in person at: 23 W 10th St. Suite 400 Erie, PA 16501. Online bookings are made securely through PayPal and require Credit or Debit Card information at the time of purchase. Each game has a maximum number of tickets that can be purchased for each session that varies between six and eight depending on the game theme.

Please refer to our calendar and click an available time slot and select the number of tickets you wish to reserve in your session.

ADDITIONAL NOTE: If your group does not purchase all of the tickets for any session the extra tickets are still available to be purchased from anyone outside of your group. This means you may be paired with additional players.

Can we have a birthday party at Escape Game in Erie, PA?


You bet! Escape Game Erie is a great spot for birthday parties and we'd love to have your group for a birthday party!
Our facility and games can accommodate up to 20 at a time (more if games played over multiple hours). Call us at 814-580-9905 (ext. 2) to book or for more details.

I want to change the time of my booking. How do I do that?

Just give us a call at 814-580-9905 or send an email to escapegameerie@gmail.com and we will take care of it for you right away.

I want to play with my friends only. What should I do?

You must purchase at least six of the tickets for that room and contact us directly to "close" the room for your group. If there is less than maximum capacity available at the time of purchase, that means another small group has already purchased tickets for that time slot.

Can I have a corporate event here for team building or a corporate team building activity outside of the regular schedule?

Absolutely! We keep the mornings and afternoons off the normal schedule for corporate team building events events like this. Please call (814)580-9905 (ext. 2) or email escapegameerie@gmail.com to schedule your event.

Are tickets refundable? What is your cancellation policy?

You can easily change or cancel an existing reservation, up to 48 hours in advance, for a full refund. Within 48 hours you can simply reschedule (no money will be lost) by calling us at 814-580-9905. We understand that emergencies and problems do arise, so as long as you contact us in advance, will always work with you to be sure you can experience Escape Game Erie at a more convenient time. 

May I purchase a ticket for someone else?

Yes, please indicate the appropriate players name in booking information before check out.

How far out can I purchase a ticket?

Sessions are available for bookings 3 months in advance. If you are interested in a date farther than 3 months out, please call us for assistance.

Can I purchase all of the tickets for my group at once?

Yes. Select the maximum amount of tickets available for the room. The session will then be under one person's name.

Do you have a waiting list for no-shows or cancellations if the time/day I would like is unavailable?

We will do our best to accommodate your needs if you want to fit into a day that already looks booked. Please call if you have specific inquiries.

What if I am late to my session?

It is possible to be admitted to the room after the scheduled start time of your session but we do, most times, have games booked back to back so we unfortunately can't guarantee this. We will do our best to accommodate you if you are running behind for some reason. If you do miss the start of your game and it is impossible to accommodate a late start we will credit your ticket cost towards a future game or process a refund minus a $15 booking/staffing fee.